Legal
Privacy Policy
Your privacy matters to us. This policy explains what data we collect, how we use it, and how we protect it.
Last updated: June 21, 2025
1. Information We Collect
We collect information you provide directly to us when you:
- Fill out our contact form (name, email address, phone number, industry, business problem, monthly revenue range, and any additional message)
- Book a strategy call through our Calendly scheduling link
- Interact with our AI voice agent on the website
- Send us an email directly
- Engage with us on social media
We also automatically collect certain technical information when you visit our website, including IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages. This is collected through standard server logs and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide our AI automation services
- Send you a confirmation email after you submit our contact form
- Schedule and conduct strategy calls
- Send you relevant information about our services if you have opted in
- Improve our website, services, and customer experience
- Comply with legal obligations
- Detect and prevent fraud or abuse
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
3. Third-Party Services We Use
To deliver our services, we work with the following third-party providers. Each has their own privacy policy and data practices:
- Resend (resend.com) — transactional email delivery for form confirmations and notifications
- Calendly (calendly.com) — appointment scheduling when you book a strategy call
- Vapi AI (vapi.ai) — AI voice agent technology powering our on-site voice assistant
- Vercel (vercel.com) — website hosting and infrastructure
- Google Fonts (fonts.google.com) — typography loaded from Google's CDN
When you interact with these services (e.g., booking via Calendly or speaking with our voice agent), your data is also subject to their respective privacy policies.
4. AI Voice Agent Interactions
Our website features an AI voice agent powered by Vapi AI. When you choose to interact with this feature:
- Your voice input is transmitted to Vapi AI for processing
- Conversations may be transcribed and stored by Vapi AI per their data retention policy
- We may review conversation transcripts to improve our AI assistant's responses
- You can end the call at any time by clicking the End Call button
- Interacting with the voice agent is entirely optional
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. These include session cookies necessary for the website to function, and analytics cookies that help us understand how visitors use the site. Please see our Cookie Policy for full details.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements.
Contact form submissions are retained for up to 3 years. You may request deletion of your data at any time by contacting us at contact@leadsmatic.com.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access — request a copy of the personal data we hold about you
- Right to correction — request correction of inaccurate or incomplete data
- Right to deletion — request deletion of your personal data ("right to be forgotten")
- Right to restriction — request that we limit how we process your data
- Right to portability — receive your data in a structured, machine-readable format
- Right to object — object to processing of your personal data for direct marketing
- Right to withdraw consent — withdraw consent where processing is based on consent
To exercise any of these rights, contact us at contact@leadsmatic.com. We will respond within 30 days.
8. TCPA Compliance
By submitting your phone number through our contact form, you expressly consent to receive calls and text messages from Leadsmatic, including those made using automated technology or artificial intelligence, at the number provided. Consent is not a condition of purchase. You may opt out at any time by replying STOP to any text message or by contacting us at contact@leadsmatic.com.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS/TLS), access controls, and secure infrastructure through Vercel.
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
- Email: contact@leadsmatic.com
- Website: leadsmatic.com