Terms of Service

Leadsmatic provides AI automation services for businesses, including but not limited to:

• AI voice agent development and deployment
• Lead reactivation systems using SMS, email, and automated calls
• CRM automation and GoHighLevel workflow configuration
• Appointment booking automation
• Follow-up sequence design and implementation
• General marketing automation consulting

The specific services, deliverables, pricing, and timelines for each client engagement are defined in a separate Service Agreement or Statement of Work signed between Leadsmatic and the client.

You must be at least 18 years old and have the legal authority to enter into binding contracts on behalf of yourself or your business. By using our services, you represent and warrant that you meet these requirements.

By submitting your contact information through our website, you consent to:

• Receive email communications from Leadsmatic regarding your inquiry
• Be contacted by phone or text message regarding our services
• Receive follow-up communications related to your strategy call or service engagement

You may opt out of marketing communications at any time by emailing contact@leadsmatic.com or using the unsubscribe link in any email we send.

Payment terms for our services are outlined in your individual Service Agreement. Generally:

• Setup fees are due before work begins
• Monthly retainer fees are billed in advance on a recurring basis
• All payments are non-refundable unless otherwise specified in your Service Agreement
• Late payments may result in suspension of services
• We reserve the right to adjust pricing with 30 days' written notice

All content on leadsmatic.com — including text, graphics, logos, designs, code, and AI systems — is the property of Leadsmatic and protected by applicable intellectual property laws.

Deliverables created specifically for a client (custom workflows, automations, scripts) become the client's property upon full payment, unless otherwise specified in the Service Agreement. Any proprietary frameworks, templates, or methodologies used remain the exclusive property of Leadsmatic.

To receive our services effectively, clients agree to:

• Provide accurate and complete business information
• Grant necessary access to CRM systems, ad accounts, and integrations as required
• Respond to requests for information or approvals in a timely manner
• Ensure all leads and contact lists provided comply with applicable laws (CAN-SPAM, TCPA, GDPR)
• Not use our services for unlawful, deceptive, or harmful purposes
• Not resell or sublicense our services without written permission

Our AI voice agents and automated messaging systems are powerful tools. Clients are solely responsible for ensuring their use of these systems complies with:

• The Telephone Consumer Protection Act (TCPA)
• The CAN-SPAM Act
• State and local telemarketing laws
• Do Not Call (DNC) registry requirements
• Any applicable international regulations (GDPR, CASL, etc.)

Leadsmatic will not knowingly assist in campaigns that violate these laws. We reserve the right to terminate service immediately if we believe a client is using our systems in violation of applicable law.

While we are committed to delivering high-quality AI automation services, Leadsmatic makes no guarantees regarding specific business outcomes, revenue increases, lead volumes, appointment numbers, or return on investment. Results depend on many factors outside our control, including market conditions, your offer, your sales process, and your industry.

Please see our full Disclaimer for more details on results and income representations.

To the maximum extent permitted by law, Leadsmatic shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising from your use of our services.

In no event shall our total liability exceed the amount paid by you to Leadsmatic in the three (3) months preceding the claim.

You agree to indemnify, defend, and hold harmless Leadsmatic and its owners, employees, and contractors from any claims, damages, losses, or expenses (including legal fees) arising from: your use of our services, your violation of these Terms, your violation of any law or third-party rights, or any content or data you provide to us.

Either party may terminate a service engagement per the terms of the applicable Service Agreement. We reserve the right to immediately suspend or terminate access to our website or services without notice if we determine, in our sole discretion, that you have violated these Terms or any applicable law.

Our services integrate with third-party platforms including Vapi AI, GoHighLevel, Calendly, and others. We are not responsible for the availability, accuracy, or practices of these third-party services. Your use of those platforms is governed by their own terms of service.

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising under these Terms shall be resolved through good-faith negotiation first, and if unresolved, through binding arbitration in accordance with the American Arbitration Association rules.

We reserve the right to update these Terms at any time. Material changes will be indicated by an updated "Last updated" date. Continued use of our services after changes take effect constitutes acceptance of the new Terms.

For questions about these Terms, contact us at:

• Email: contact@leadsmatic.com
• Website: leadsmatic.com